Marriott International · Marriott International Corporate
Senior Manager, D+TT Payments Specialist
Role summary
At Marriott International Corporate, this Senior Manager, D+TT Payments Specialist role focuses on this position owns detailed transition documentation, coordinates vendors and internal stakeholders, monitors rollout progress, and ensures the timely delivery. Requirements include a bachelor’s degree in Information Technology, Business, Finance, Hospitality Systems, or equivalent practical experience and 5+ years of experience delivering payment solutions within hospitality (PMS/POS/payments), retail, or a similarly complex multi-site environment.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- This position owns detailed transition documentation, coordinates vendors and internal stakeholders, monitors rollout progress, and ensures the timely delivery and installation of payment hardware and payment server software at each hotel.
- Assess current payment solution by property: document the existing model (integrated payments, hybrid payments, or standalone), interfaces, hardware footprint, payment server configuration, and operational process impacts.
- Define future-state payment solution options aligned to Opera Cloud integration and tokenization requirements; identify country/property-specific constraints (legal, acquiring, local payment methods, vendor availability, connectivity).
- Create end-to-end transition plans for each hotel (or wave), including prerequisites, environment readiness, cutover approach, backout plan, and hypercare support model.
- Produce and maintain detailed implementation documentation: step-by-step runbooks, checklists, configuration standards, and country-specific variations; ensure documents are fit-for-purpose, version-controlled, and reusable for scale.
Requirements
- Bachelor’s degree in Information Technology, Business, Finance, Hospitality Systems, or equivalent practical experience.
- 5+ years of experience delivering payment solutions within hospitality (PMS/POS/payments), retail, or a similarly complex multi-site environment.
- Demonstrated experience supporting or implementing payment integrations, payment gateways/processors, and payment hardware (e.g., pin pads/terminals) including rollout coordination.
- Working knowledge of tokenization and payment security concepts (e.g., PCI DSS principles), with experience operating in controlled/security-governed environments.
- Experience coordinating vendors and internal teams through testing, cutover, and hypercare; comfortable escalating issues with clear evidence and structured troubleshooting.
Role Quick Info
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