Telephone Operator

Operations Full-time Estimated $2,800 - $5,500 / month (role-area estimate)

Role summary

At Mandarin Oriental, Singapore, this Telephone Operator role focuses on providing close guidance to colleagues within assigned shift, overseeing the efficient operations of the Telephone Department in the following. Requirements include preferably with experience working in similar capacity and in hotel industry and Good communication skills and enjoys interaction with guests.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Provide close guidance to colleagues within assigned shift, overseeing the efficient operations of the Telephone Department in the following:
To answer phone calls promptly ensuring telephone etiquette is observed and a positive attitude is displayed. Be knowledgeable of the NEC UA pbx, functions and features.
To attend to Glowing requests promptly, ensuring responses are articulated.
To ensure all faults and maintenance issues are raised in Hotsos promptly.
To ensure daily task checklists assigned are followed through and documented.

Requirements

Preferably with experience working in similar capacity and in hotel industry.
Good communication skills and enjoys interaction with guests.
Candidate must be able to work on rotational shift including weekends and public holidays.

Role Quick Info

Company Mandarin Oriental

Brand Mandarin Oriental, Singapore

Category Operations

Location Singapore

Address 5 Raffles Avenue, Marina Square, 039797

Work type Full-time

Pay Estimated $2,800 - $5,500 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.