Assistant Concierge Manager

Rooms & Guest Services Full-time Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Mandarin Oriental, Singapore, this Assistant Concierge Manager role focuses on responsible for the efficiency of Concierge Team which includes Porter and Transportation Services. Requirements include candidate must possess at least a Bachelor's and diploma/Advanced/Higher/Graduate.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services.
Handles guests’ queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty Manager when necessary.
Establish and maintain operation standards. Initiates new procedures to increase efficiency, productivity and maximum guest comfort and satisfaction.
Ensure effective manning at all times to maximize productivity and business demands.
Perform all aspects of personnel and training functions, including hiring, performance appraisals, counselling, coaching, disciplinary action, monitor performance, etc.

Requirements

Candidate must possess at least a Bachelor's
Diploma/Advanced/Higher/Graduate
Candidate must be able to work on rotational shift including weekends and public holidays.
At least 3 years of working experience in luxury hotel or similar capacity is required for this position.

Role Quick Info

Company Mandarin Oriental

Brand Mandarin Oriental, Singapore

Category Rooms & Guest Services

Location Singapore

Address 5 Raffles Avenue, Marina Square, 039797

Work type Full-time

Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.