Executive Club Lounge Trainee

Rooms & Guest Services Full-time Estimated $1,000 - $1,600 / month (role-title estimate)

Role summary

At Frasers House, a Luxury Collection Hotel, Singapore, this Executive Club Lounge Trainee role focuses on assisting in delivering the stay and dining experience with the guidance of Executive Club Lounge Manager and Guest Experience Supervisors. Requirements include a diploma or undergraduate studies in Hospitality, Tourism, Business, or related field (or equivalent experience).

Summary based on employer-provided role details.

Role highlights

Responsibilities

Assists in delivering the stay and dining experience with the guidance of Executive Club Lounge Manager and Guest Experience Supervisors.
Be the warm welcome that kicks off a memorable guest experience
Start every stay right by swiftly checking guests in and out – take Passports, IDs, hand out room keys, and control and release safety deposit boxes; Handle cash and credit card transactions; Take and manage guest bookings, up-selling opportunities
Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay.

Requirements

Diploma or undergraduate studies in Hospitality, Tourism, Business, or related field (or equivalent experience).
Prior exposure to customer service or hotel operations is advantageous (internships/part-time).

Role Quick Info

Company Marriott International

Brand Frasers House, a Luxury Collection Hotel, Singapore

Category Rooms & Guest Services

Location Singapore, Singapore

Address 80 Middle Road, 188966

Work type Full-time

Pay Estimated $1,000 - $1,600 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.