Front Office Manager

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Frasers House, a Luxury Collection Hotel, Singapore, this Front Office Manager role focuses on guiding and leading operations under Front Office, Guest Relations, Uniform Services, At-the Service and Executive Club Lounge. Requirements include a diploma or equivalent in Hotel Management, Marketing, or related field.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Guide and lead operations under Front Office, Guest Relations, Uniform Services, At-Your Service and Executive Club Lounge.
Ensure training needs analysis of Front Office staff carried out and training programmes are designed and implemented to increase staff efficiency.
Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management.
Make sure all CSA policies are in compliance and preparing a monthly report for the Hotel Manager.
Build and maintain positive relationships with all internal customers and guests to exceed their needs.

Requirements

Diploma or equivalent in Hotel Management, Marketing, or related field.
Minimum 5 years of relevant experience or similar capacity, or an equivalent combination of education and work-related experience.
Related experience in a luxury hotel is preferred.

Role Quick Info

Company Marriott International

Brand Frasers House, a Luxury Collection Hotel, Singapore

Category Rooms & Guest Services

Location Singapore, Singapore

Address 80 Middle Road, 188966

Work type Full-time

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.