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Four Seasons · Four Seasons Hotel Singapore

Guest Services Associate (Belldesk)

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)
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Role summary

At Four Seasons Hotel Singapore, this Guest Services Associate (Belldesk) role focuses on assisting guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events etc. Requirements include good organisational skills, ability to prioritize workload and handle pressure.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events etc.
  • Welcome guests upon arrival and departure according to Four Seasons’ standards and procedures.
  • The Guest Services Associate is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start.
  • Manages guests’ luggage to their room for arrivals and departures.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

Requirements

  • One (1) year of relevant experience within Four Seasons (or a top luxury group) is considered an asset
  • Good organisational skills, ability to prioritize workload and handle pressure
  • Confident disposition with strong interpersonal and communication skills
  • Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences

Role Quick Info

Company Four Seasons
Location Singapore, Singapore, Singapore
Address 190 Orchard Boulevard, 248646
Work type Full-time
Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

9 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipEntry LevelF&BFull-Time