Senior / Guest Service Executive (Orchard Cluster)

Rooms & Guest Services Full-time likely Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Far East Hospitality, this Senior / Guest Service Executive (Orchard Cluster) role focuses on working closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries. Requirements include able to work rotating shifts, weekends and Public Holidays and Positive attitude with an outgoing personality and good communications skills.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible.
Ensure all telephone calls are promptly handled within three rings.
Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.

Requirements

Able to work rotating shifts, weekends and Public Holidays.
Positive attitude with an outgoing personality and good communications skills.
Those without experience are welcome to apply.

Role Quick Info

Company Far East Hospitality

Brand Far East Hospitality

Category Rooms & Guest Services

Location Singapore

Work type Full-time likely

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.