Assistant Manager, Loyalty & Crm

Operations Full-time likely Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Far East Hospitality, this Assistant Manager, Loyalty & Crm role focuses on supporting the development and execution of the loyalty program roadmaps to drive member growth and repeat stays. Requirements include a degree in Business, Marketing, Hospitality, or a related field.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Support the development and execution of the loyalty program roadmaps to drive member growth and repeat stays
Collaborate with brand, digital marketing and property teams to ensure loyalty messaging is integrated into broader campaigns.
Maintain dashboards that track loyalty KPIs and campaign ROI.
Support onboarding and training of property teams on loyalty processes and systems.
Plan and execute loyalty-led campaigns to drive member acquisition, points earning and redemption.

Requirements

Degree in Business, Marketing, Hospitality, or a related field.
Minimum 4-6 years of work experience in loyalty programme management and marketing
Hands-on experience with both CRM systems and marketing automation systems
Strong copywriting and analytical skills
Comfortable working cross-functionally and managing multiple campaigns simultaneously

Role Quick Info

Company Far East Hospitality

Brand Far East Hospitality

Category Operations

Location Singapore

Work type Full-time likely

Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.