Concierge Supervisor

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At DoubleTree by Hilton Singapore Robertson Quay, this Concierge Supervisor role focuses on you will lead the concierge team in providing personalized and professional service to all guests. Requirements include supervise concierge team: Train, schedule, and supervise concierge team members, providing guidance and support to ensure an exceptional guest experience and In addition, this role requires the following minimum qualifications.

Summary based on employer-provided role details.

Role highlights

Responsibilities

You will lead the concierge team in providing personalized and professional service to all guests.
Supervise concierge team: Train, schedule, and supervise concierge team members, providing guidance and support to ensure an exceptional guest experience
Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs
Support VIP guests: Facilitate seamless registration and elevated service for high-priority guests

Requirements

Supervise concierge team: Train, schedule, and supervise concierge team members, providing guidance and support to ensure an exceptional guest experience
In addition, this role requires the following minimum qualifications:
Previous experience in a concierge or guest service role, ideally in a supervisory capacity within a luxury hotel environment.
Strong leadership and team management skills, with the ability to train and motivate staff.
Excellent communication and interpersonal skills, focusing on providing exceptional guest service.

Role Quick Info

Company Hilton

Brand DoubleTree by Hilton Singapore Robertson Quay

Category Rooms & Guest Services

Location Singapore

Address 3 Nanson Road, 238910

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.