Guest Service Agent

Rooms & Guest Services Full-time likely Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At COMO Metropolitan Singapore, this Guest Service Agent role focuses on providing personalised and efficient guest service per Leading Quality Assurance and COMO Hotels and Resort guidelines. Requirements include possess knowledge of all excursions and activities available from the hotel, assist and guide guests with their selection and other outlets.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Provide personalised and efficient guest service per Leading Quality Assurance and COMO Hotels and Resort guidelines.
Welcome guests professionally and demonstrate a warm, confident, and genuine first impression.
Assist guests with checking in and out at the hotel and explain the hotel facilities, room locations, and operating hours of all outlets accordingly.
Process guest check-in and checkout using the Property Management System per Leading Quality Assurance as well as COMO guidelines.
Assist the Front Office operations in answering the switchboard.

Requirements

Possess knowledge of all excursions and activities available from the hotel, assist and guide guests with their selection and other outlets.

Role Quick Info

Company COMO Hotels and Resorts

Brand COMO Metropolitan Singapore

Category Rooms & Guest Services

Location Singapore

Address 30 Bideford Road, 229922

Work type Full-time likely

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.