Hostess / Waitress / Waiter

F&B Service Casual Estimated $1,800 - $2,800 / month (title-based)

Role summary

At Accor, this Hostess / Waitress / Waiter role focuses on maintaining a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times and providing friendly, courteous, and professional service at all times. The employer notes create and maintain a personal and respectful rapport with regular guests and in order to ensure an efficient and friendly service Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
Provide friendly, courteous, and professional service at all times
Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
Prepare table allocations from reservation book before respective meal period seating
Ensure good communication with Management

Requirements

and needs. To ensure handover at shift end and beginning. To liaise with Head Chef on a regular basis. To liaise with Reception on a regulars basis. To gain customer feedback at all times. To complete a full report of the day’s events in the Management
Create and maintain a personal and respectful rapport with regular guests.
Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through. Familiarize yourself with guests needs and
in order to ensure an efficient and friendly service Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.
Support all other revenue centers in the hotel such as Rooms and Events To be results driven and totally accountable.

Role Quick Info

Company Accor

Brand Accor

Category F&B Service

Location Singapore

Work type Casual

Pay Estimated $1,800 - $2,800 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.