Accor · Accor
Room Attendant
Role summary
At Accor, this Room Attendant role focuses on how your day looks like: Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel and re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly. The employer notes handle guest complaints promptly and with thorough follow up, referring to others when necessary and Follow key signing procedures and take responsibility for assigned keys. Hand in all lost property to Assistant Housekeeper immediately and follow hotel policies and procedures.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Under the guidance of the Director of Housekeeping or any other authorized by the management, to ensure the highest standard of cleanliness of the guest rooms and associated areas to a clean, neat and well maintained standard as required by the hotel.
- How your day looks like: Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel.
- Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly.
- Record all serviced rooms on duty phone, report and record any rooms that cannot be serviced
- Ensure that all VIP gifts are replenished daily. Ensuring that guest room flowers and plants are watered and replenished as required (if any). Dispose of all rubbish and dirty linen correctly.
Requirements
- Handle guest complaints promptly and with thorough follow up, referring to others when necessary.
- Follow key signing procedures and take responsibility for assigned keys. Hand in all lost property to Assistant Housekeeper immediately and follow hotel policies and procedures.
- Assist in stocktaking as required.
- Assist in special cleaning projects as required.
- Ensure that the hotel linen is treated correctly in accordance with the Housekeeping standards.
Role Quick Info
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.