Guest Experience Supervisor (Welcome Experience)

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (title-based)

Role summary

At W Singapore - Sentosa Cove, this Guest Experience Supervisor (Welcome Experience) role focuses on ensuring rates match market codes, document exceptions and secure payment prior to issuing room key, verify/adjust billing. The employer notes high school diploma or G. E. D. equivalent and At least 1 year of related work experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information.
Ensure rates match market codes, document exceptions.
Secure payment prior to issuing room key, verify/adjust billing.
Compile and review daily reports/logs/contingency lists.
Complete cashier and closing reports.

Requirements

High school diploma or G. E. D. equivalent.
At least 1 year of related work experience.
At least 1 year of supervisory experience.
License or Certification: None
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Role Quick Info

Company Marriott International

Brand W Singapore - Sentosa Cove

Category Rooms & Guest Services

Location Singapore

Address 21 Ocean Way, 098374

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.