Role details

Marriott International · W Singapore - Sentosa Cove

Guest Experience Expert (Call Centre)

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (category-based)

Role summary

At W Singapore - Sentosa Cove, this Guest Experience Expert (Call Centre) role focuses on our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our guest. The employer notes they are empowered to move about their space and do what needs to be done and Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the guest.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our guest

Requirements

  • They are empowered to move about their space and do what needs to be done.
  • Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the guest
  • Experience Expert makes transactions feel like part of the experience.
  • Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
  • Doing all these things well (and other reasonable job duties as requested) is critical for guest

Role Quick Info

Location Singapore
Address 21 Ocean Way, 098374
Work type Full-time
Pay Estimated $2,200 - $3,800 / month (category-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

6 labels
HotelRoomsGuest ExperienceGuest-FacingF&BFull-Time