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Marriott International · Tribute

Front Office Supervisor

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)
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Role summary

At Tribute, this Front Office Supervisor role is part of Rooms & Guest Services in Singapore. Requirements include supervise daily lobby and driveway operations, ensuring efficient guest flow, safety, cleanliness, and adherence to brand standards and Oversee luggage handling, storage, and delivery processes, ensuring accuracy, security, and compliance with SOPs.

Summary based on employer-provided role details.

Role highlights

Requirements

  • Supervise daily lobby and driveway operations, ensuring efficient guest flow, safety, cleanliness, and adherence to brand standards.
  • Coordinate transportation services, including in-house drivers, taxis, valet, and outsourced limousine partners, to ensure seamless guest transfers.
  • Oversee luggage handling, storage, and delivery processes, ensuring accuracy, security, and compliance with SOPs.
  • Perform and support check-in, check-out, cashiering, and reservations-related duties as required to maintain operational continuity.
  • Anticipate guest needs and proactively resolve concerns, delivering effective service recovery and exceeding guest expectations.

Role Quick Info

Brand Tribute
Location Singapore
Work type Full-time
Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

10 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceCustomer RecoveryF&BFull-Time