Role details

Marriott International · The Westin Singapore

Manager, Westin Executive Club

Operations Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At The Westin Singapore, this Manager, Westin Executive Club role focuses on participating in the employee performance appraisal process, providing feedback as needed.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
  • Manages the flow of questions and directs guests within the lobby.
  • Serves as Guest Relations Manager and handles the tracking of service issues.

Requirements

  • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Role Quick Info

Category Operations
Location Singapore
Address 12 Marina View, Asia Square Tower 2, 018961
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

12 labels
OperationsGuest-FacingFront OfficeLeadershipRequires ExperienceAdmin SupportCustomer RecoveryHotelRoomsF&BGuest ExperienceFull-Time