Guest Services Agent, Front Office (Part-Time)

Rooms & Guest Services Part-time Estimated $10 - $16 / hour (title-based)

Role summary

At The Westin Singapore, this Guest Services Agent, Front Office (Part-Time) role focuses on processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys and coordinating with Housekeeping to track room status and guest concerns. The employer notes high school diploma or G. E. D. equivalent and No related work experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns.
File guest paperwork or documentation.
Operate telephone switchboard station.

Requirements

High school diploma or G. E. D. equivalent.
No related work experience.
No supervisory experience.
License or Certification: None
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Role Quick Info

Company Marriott International

Brand The Westin Singapore

Category Rooms & Guest Services

Location Singapore

Address 12 Marina View, Asia Square Tower 2, 018961

Work type Part-time

Pay Estimated $10 - $16 / hour (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.