Role details

The Ascott Limited · The Robertson House

Executive, Guest Service

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At The Robertson House, this Executive, Guest Service role focuses on you will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Acting Front Office Manager.
  • Assist guests with check-in and check-out procedures
  • Ensure all guests are attended at the Front Desk
  • Issue hotel access key cards
  • Attend to and anticipate all guests' queries and needs

Role Quick Info

Location The Robertson House
Address 1 Unity Street, 237983
Work type Full-time
Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

9 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipCustomer RecoveryServiced ResidenceFull-Time