Accor · Swissotel The Stamford
Assistant Manager, Skai
Role summary
At Swissotel The Stamford, this Assistant Manager, Skai role focuses on the main responsibilities and tasks of this position are as listed below, but not limited to these: and supporting the Restaurant Manager in overseeing the daily operations of SKAI, ensuring seamless service delivery and operational excellence. The employer notes at least 2–3 years of supervisory or management experience in a premium dining, semi-fine dining, or luxury hospitality environment and Strong passion for food, wine, and guest service excellence.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Support the Restaurant Manager in overseeing the daily operations of SKAI, ensuring seamless service delivery and operational excellence.
- Lead, motivate and develop the service team to deliver personalized and memorable dining experiences.
- Drive guest engagement, anticipate guest needs, and effectively resolve feedback and service recovery opportunities.
- Ensure service, presentation, cleanliness, and food safety standards are consistently maintained.
Requirements
- Minimum 2–3 years of supervisory or management experience in a premium dining, semi-fine dining, or luxury hospitality environment.
- Strong passion for food, wine, and guest service excellence.
- Excellent interpersonal and communication skills with the ability to engage guests confidently.
- Proven leadership capabilities with experience coaching and developing teams.
- Strong organizational and problem-solving skills in a fast-paced environment.
Role Quick Info
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.