Role details

Marriott International · Singapore Marriott Tang Plaza Hotel

Director of Room Operations

Leadership & Development Full-time Estimated $9,000 - $16,000 / month (role-title estimate)

Role summary

At Singapore Marriott Tang Plaza Hotel, this Director of Room Operations role focuses on monitoring Rooms operations sales performance against budget.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Monitors Rooms operations sales performance against budget.
  • Reviews reports and financial statements to determine Rooms operations performance against budget.
  • Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.
  • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Requirements

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Role Quick Info

Location Singapore
Address 320 Orchard Road, 238865
Work type Full-time
Pay Estimated $9,000 - $16,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

16 labels
LeadershipDevelopmentGuest-FacingFront OfficeBarEntry LevelRequires ExperienceShift WorkAdmin SupportSalesCustomer RecoveryHotelRoomsF&BGuest ExperienceFull-Time