Shangri-La Group · Shangri-La Singapore
Assistant Manager, Festive Operations
Role summary
At Shangri-La Singapore, this Assistant Manager, Festive Operations role focuses on assisting in the end-to-end execution of seasonal retail campaigns, including planning, launch, and post-campaign review. Requirements include good understanding of retail fundamentals, including merchandising, inventory control, order management, and basic financial awareness (sales tracking, cost control) and Familiarity with e-commerce platforms and omnichannel retail operations, including online order processing and coordination with delivery partners.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Assist in the end-to-end execution of seasonal retail campaigns, including planning, launch, and post-campaign review
- Coordinate timelines across departments (Culinary, Pastry, Marketing, Procurement) to ensure all milestones are met
- Track campaign progress, ensuring readiness of products, marketing materials, and stock availability
- Oversee daily operations of festive retail outlets, pop-ups, and booths, ensuring smooth processes and excellent service
- Manage order processing, payment handling, and ensure accurate and timely fulfilment of retail and bulk orders
Requirements
- Good understanding of retail fundamentals, including merchandising, inventory control, order management, and basic financial awareness (sales tracking, cost control)
- Familiarity with e-commerce platforms and omnichannel retail operations, including online order processing and coordination with delivery partners
- Proven team supervision skills, with the ability to guide frontline staff, temporary hires, and promoters during peak festive periods
- Strong organisational and coordination abilities, with experience managing multiple tasks and stakeholders across departments (e.g.
- Strong command of spoken and written English is required.
Role Quick Info
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.