Role details

Shangri-La Group · Shangri-La Rasa Sentosa, Singapore

Reservation Executive

Operations Permanent Estimated $3,000 - $5,200 / month (title-based)

Role summary

At Shangri-La Rasa Sentosa, Singapore, this Reservation Executive role focuses on providing the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities and assisting to maintain effective booking processes and follow through guest bookings. The employer notes deliver an exceptional customer experience at the point of booking with both telephone and email reservations.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
  • Assist to maintain effective booking processes and follow through guest bookings
  • Deliver an exceptional customer experience at the point of booking with both telephone and email reservations

Requirements

  • Deliver an exceptional customer experience at the point of booking with both telephone and email reservations

Role Quick Info

Category Operations
Location Singapore
Work type Permanent
Pay Estimated $3,000 - $5,200 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

10 labels
OperationsGuest-FacingFront OfficeSalesHotelRoomsF&BGuest ExperiencePermanentEvents