Manager, Performance

Operations Full-time likely Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At SATS, this Manager, Performance role focuses on managing the delivery and coordination of the operating rhythm by setting clear roles for preparation, analysis, and action tracking while building execution capability. Requirements include degree in Business, Business Analytics, Data Science, Computer Science or related field and Strong understanding of performance measurement principles, KPI logic, baselining, target-setting as well as, data validation, and business process logic.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Manage the delivery and coordination of the operating rhythm by setting clear roles for preparation, analysis, and action tracking while building execution capability.
Coordinate performance planning and target‑setting cycles with business units, ensuring alignment to SG Hub priorities and operational realities.
Lead the preparation and facilitation of performance review forums, ensuring discussions focus on gaps to target, risks, decisions, corrective actions, and ownership rather than retrospective reporting alone.
Drive disciplined follow‑through on performance actions, enforcing clear ownership, timelines, and outcome verification to prevent recurrence and execution drift.
Partner with Performance Insights to ensure dashboards, metrics, views and reports are decision-ready, fit‑for‑purpose and aligned to performance cadences needs and review questions.

Requirements

Degree in Business, Business Analytics, Data Science, Computer Science or related field.
Strong understanding of performance measurement principles, KPI logic, baselining, target-setting as well as, data validation, and business process logic.
Proven experience running structured review cadences and action‑tracking mechanisms.
Strong stakeholder management skills, able to challenge constructively while maintaining trust.
Experience in trend analysis, performance reporting, and interpreting business data. Proficient in data visualization tools and techniques, particularly Microsoft Power BI.

Role Quick Info

Company SATS

Brand SATS

Category Operations

Location SGP,, Inflight Catering Centre 1

Work type Full-time likely

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.