Role details

SATS · SATS

Lounge Manager

Operations Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At SATS, this Lounge Manager role focuses on overseeing day-to-day lounge operations, ensuring close liaison with Management on all matters pertaining to smooth operations. Requirements include able to commit on weekends and public holidays and minimum diploma in a relevant field.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Oversee day-to-day lounge operations, ensuring close liaison with Management on all matters pertaining to smooth operations.
  • Liaise with airport authorities and Ground Handling Authorities (GHA)s.
  • Ensure compliance with airport regulations and safety protocols.
  • Ensure cleanliness and hygiene standards.
  • Attend to investigations and complaints raised by Ground Handler and/or customers.

Requirements

  • Able to commit on weekends and public holidays.
  • Minimum diploma in a relevant field.
  • At least 3 years’ experience in hotel or airport lounge industry. Exceptional interpersonal skills to enhance the service standards throughout the operation.
  • Excellent communication, guest service and time management skills. Able to organise, plan ahead and manage workload. Ability to work effectively in a fast-paced and multi-tasked environment.
  • Proficiency in English; knowledge of additional languages is a plus.

Role Quick Info

Company SATS
Brand SATS
Category Operations
Location SGP,, Seletar Airport
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
OperationsGuest-FacingFront OfficeLeadershipRequires ExperienceAdmin SupportFood SafetyAirport HospitalityCateringFood SolutionsFull-Time