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Pan Pacific Hotels Group · Pan Pacific Singapore

Lobby Ambassador

Rooms & Guest Services Full-time likely Estimated $2,200 - $3,800 / month (role-area estimate)
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Role summary

At Pan Pacific Singapore, this Lobby Ambassador role focuses on maintaining smooth lobby flow and ensure the area is clean and inviting.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Maintain smooth lobby flow and ensure the area is clean and inviting.
  • Provide information on hotel facilities, promotions, and local attractions. Build rapport with guests, including VIPs and regular visitors.
  • Handle guest requests promptly and coordinate with relevant departments. Recommend hotel restaurant outlets and assist with reservations to drive revenue.
  • Support service recovery by informing the Duty Manager of guest concerns. Uphold grooming, safety, and service standards (LQA & Forbes).
  • Report maintenance, safety, or security issues immediately. Talent Profile Friendly, confident, and well-groomed individuals.

Role Quick Info

Location Pan Pacific Singapore
Address 7 Raffles Boulevard, Marina Square, 039595
Work type Full-time likely
Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

10 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipCustomer RecoveryServiced SuitesF&BFull-Time