Pan Pacific Hotels Group · Pan Pacific Orchard
Guest Service Team Leader (Gym & Pool)
Role summary
At Pan Pacific Orchard, this Guest Service Team Leader (Gym & Pool) role focuses on you will enhance the guest experience by driving impeccable service, manage inventory and equipment, and handle guest feedback at the gym and pool facilities and your leadership will drive exceptional service standards and maintain a high level of guest satisfaction. The employer notes oversee the operation and upkeep of the Gym & Pool area during opening hours, ensuring a clean and inviting environment for guests and Ensure all facilities and equipment are consistently maintained to the highest standards.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- As a guest Service Team Leader (Gym & Pool), you will enhance the guest experience by driving impeccable service, manage inventory and equipment, and handle guest feedback at the gym and pool facilities.
- Your leadership will drive exceptional service standards and maintain a high level of guest satisfaction.
Requirements
- Oversee the operation and upkeep of the Gym & Pool area during opening hours, ensuring a clean and inviting environment for guests.
- Ensure all facilities and equipment are consistently maintained to the highest standards.
- Take ownership of the facilities and equipment, promptly reporting any issues to guarantee optimal operational conditions.
- Address and follow up on any malfunctions or concerns related to facilities and equipment.
- Respond to guest feedback and requests with professionalism, enhancing their experience.
Role Quick Info
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.