Front Office Manager

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Maxwell Reserve Singapore, Autograph Collection, this Front Office Manager role focuses on processing guest check-ins and room assignments following the hotel’s rate structures, discounts and selling/upsell strategies. Requirements include at least 3 years of work experience in the position.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies.
Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
Assist guests with safety boxes, additional guest room keys, transportation, etc.
Perform night audit during midnight shift and prepare necessary reports.
Handle any loyalty membership “Bonvoy” related enquiries, including the adequate management of Preferred, Gold and Platinum members.

Requirements

At least 3 year(s) of working experience in the position
Experience or knowledge of hotel management is essential
Proficiency in Microsoft Office, Opera PMS, GXP
Possess initiative and pro-activeness
Ability to handle sensitive information in a confidential manner

Role Quick Info

Company Marriott International

Brand Maxwell Reserve Singapore, Autograph Collection

Category Rooms & Guest Services

Location Singapore

Address 2 Cook Street, 078857

Work type Full-time

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.