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Marriott International · Varel Singapore, a Tribute Portfolio Hotel

Front Office Supervisor

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)
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Role summary

At Varel Singapore, a Tribute Portfolio Hotel, this Front Office Supervisor role focuses on collaborating closely with Front Office, Security, Housekeeping, Concierge, Club Lounge, and other departments to ensure seamless operations. Requirements include familiarity with Property Management Systems such as Opera or equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Collaborate closely with Front Office, Security, Housekeeping, Concierge, Club Lounge, and other departments to ensure seamless operations.
  • Lead and support the Guest Experience team in delivering smooth, personalized arrival and departure experiences for all guests.
  • Supervise daily lobby and driveway operations, ensuring efficient guest flow, safety, cleanliness, and adherence to brand standards.
  • Coordinate transportation services, including in-house drivers, taxis, valet, and outsourced limousine partners, to ensure seamless guest transfers.
  • Oversee luggage handling, storage, and delivery processes, ensuring accuracy, security, and compliance with SOPs.

Requirements

  • Previous supervisory experience in a hotel or luxury hospitality environment is an advantage.
  • Familiarity with Property Management Systems such as Opera or equivalent.
  • Excellent organizational and multitasking skills, with the ability to perform effectively in a fast-paced environment.
  • Strong leadership and interpersonal skills, with the ability to guide, coach, and motivate a guest-facing team.
  • Sound knowledge of hotel services, local attractions, and city navigation to support guest inquiries.

Role Quick Info

Location Singapore
Address 189 Selegie Road, 188332
Work type Full-time
Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

10 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceCustomer RecoveryF&BFull-Time