Role details

Mandai Wildlife Group · Mandai Wildlife Group

Executive, Operations (Indoor Attractions & Experiences)

Attractions & Tourism Full-time likely Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Mandai Wildlife Group, this Executive, Operations (Indoor Attractions & Experiences) role focuses on performing section duty coverage role, providing communications to other departments, including incidents management. Requirements include at least 3 years of relevant experience, preferably in service and/or ground operations management and excellent communication skills with good command of written and spoken English.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Perform section duty coverage role, providing communications to other departments, including incidents management.
  • Perform shift responsibilities and ensure smooth day-to-day operations of the attractions including queue and crowd management and ensuring attractions cleanliness and show quality.
  • Supervise ticketing and cash handling procedures.
  • Ensure all attractions operate in accordance with safety regulations, quality standards and company policies
  • Ensure delivery of excellent guest experience, including management of guest feedback on-ground and closing service lapses.

Requirements

  • Minimum O level.
  • At least 3 years of relevant experience, preferably in service and/or ground operations management.
  • Excellent communication skills with good command of written and spoken English.
  • Excellent team player who can also work independently.
  • Able to work on rotating shifts including weekends and public holidays.

Role Quick Info

Location Singapore
Work type Full-time likely
Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
AttractionsTourismGuest ExperienceGuest-FacingBack Of HouseLeadershipShift WorkOutdoorCustomer RecoveryF&BFull-Time