Role details
Mandai Wildlife Group · Mandai Wildlife Group
Attractions Experience Crew, Indoor Attractions
Attractions & Tourism Part-time Estimated $1,800 - $3,500 / month (role-area estimate)
Role summary
At Mandai Wildlife Group, this Attractions Experience Crew, Indoor Attractions role focuses on ensuring smooth day-to-day operations of the attractions including queue and crowd management and ensuring attractions cleanliness and show quality. Requirements include prior Customer Service/ Attractions’ experience will be an added advantage.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Ensure smooth day-to-day operations of the attractions including queue and crowd management and ensuring attractions cleanliness and show quality.
- Ensure delivery of excellent guest experience, including management of guest feedback on-ground and closing service lapses.
- Ensure all attractions operate in accordance with safety regulations, quality standards and company policies
- Execute ideas to improve business growth, attraction enhancements, safety standards, guest experience and operational efficiency
- Assist in the training of part-time team members to maintain high levels of engagement, performance, safety and guest services, fostering a collaborative and performance-driven environment.
Requirements
- Prior Customer Service/ Attractions’ experience will be an added advantage.
- Excellent communication skills with good command of written and spoken English.
- Proficiency in other languages will be an added advantage.
- Good team player who can also work independently.
- Able to work on rotating shifts including weekends and public holidays.
Role Quick Info
Company Mandai Wildlife Group
Brand Mandai Wildlife Group
Category Attractions & Tourism
Location Singapore
Work type Part-time
Pay Estimated $1,800 - $3,500 / month (role-area estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
12 labels AttractionsTourismGuest ExperienceGuest-FacingBack Of HouseEventsEntry LevelShift WorkOutdoorCustomer RecoveryF&BPart-Time