Loyalty & Guest Relations Supervisor

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At JW Marriott Singapore South Beach, this Loyalty & Guest Relations Supervisor role focuses on processing all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Requirements include a high school diploma or GED equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Perform other reasonable job duties as requested by Supervisors.
Set up accurate accounts for each guest according to their requirements.

Requirements

High school diploma or GED equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None

Role Quick Info

Company Marriott International

Brand JW Marriott Singapore South Beach

Category Rooms & Guest Services

Location Singapore, Singapore

Address 30 Beach Road, 189763

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.