Guest Services Agent, Concierge

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-title estimate)

Role summary

At The Westin Singapore, this Guest Services Agent, Concierge role focuses on responding to guest requests for special arrangements or services (e.g., transportation, reservations, restaurant recommendations. Requirements include high school diploma or G. E. D. equivalent and No related work experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, restaurant recommendations, dry cleaning) by making arrangements or identifying appropriate providers.
Ensure Concierge desk is manned at all times.
Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.

Requirements

High school diploma or G. E. D. equivalent.
No related work experience.
No supervisory experience.
License or Certification: None
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Role Quick Info

Company Marriott International

Brand The Westin Singapore

Category Rooms & Guest Services

Location Singapore

Address 12 Marina View, Asia Square Tower 2, 018961

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.