At Your Service Agent

IT Full-time Estimated $3,800 - $7,500 / month (category-based)

Role summary

At The Luxury Collection, this At Your Service Agent role focuses on answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Requirements include high school diploma or G. E. D. equivalent and No related work experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
Receive, record, and relay messages accurately.
Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.

Requirements

High school diploma or G. E. D. equivalent.
No related work experience.
No supervisory experience.
License or Certification: None
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Role Quick Info

Company Marriott International

Brand The Luxury Collection

Category IT

Location Singapore, Singapore

Work type Full-time

Pay Estimated $3,800 - $7,500 / month (category-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.