Role details

Accor · Swissotel The Stamford

Assistant Manager, Jaan

Operations Full-time likely Estimated $3,200 - $5,200 / month (title-based)

Role summary

At Swissotel The Stamford, this Assistant Manager, Jaan role focuses on delivering Exceptional Michelin-Star guest Experiences and leading the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards. The employer notes degree in Hospitality Management or a related field and at least 2 years of leadership experience in a fine dining, luxury restaurant, or upscale hotel environment.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Deliver Exceptional Michelin-Star guest Experiences
  • Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards.
  • Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery.
  • Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals. Build strong relationships with returning guests, VIPs and loyalty members.
  • Oversee Fine Dining Operations

Requirements

  • Degree in Hospitality Management or a related field.
  • Minimum 2 years of leadership experience in a fine dining, luxury restaurant, or upscale hotel environment.
  • Experience within a Michelin-starred, award-winning, or luxury hospitality setting is highly preferred. Passion for delivering exceptional guest experiences and luxury service standards.
  • Strong leadership, coaching and team development capabilities.
  • Excellent communication and interpersonal skills with the ability to engage guests and colleagues at all levels. Highly organized, detail-oriented and able to thrive in a fast-paced environment.

Role Quick Info

Company Accor
Category Operations
Location Singapore
Address 2 Stamford Road, 178882
Work type Full-time likely
Pay Estimated $3,200 - $5,200 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

16 labels
OperationsGuest-FacingBack Of HouseFront OfficeKitchenBarLeadershipEntry LevelRequires ExperienceFood SafetyCustomer RecoveryHotelRoomsF&BGuest ExperienceFull-Time