Role details

Marriott International · Singapore Marriott Tang Plaza Hotel

Front Desk Manager (Duty Manager)

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (title-based)

Role summary

At Singapore Marriott Tang Plaza Hotel, this Front Desk Manager (Duty Manager) role focuses on entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements and front office areas include Bell/Door Staff, Call Center and guest Services/Front Desk. The employer notes high school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR and 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements.
  • Front office areas include Bell/Door Staff, Call Center and guest Services/Front Desk.
  • Strives to ensure guest and employee satisfaction and achieve the operating budget.
  • Assists in completing financial and administrative responsibilities.

Requirements

  • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
  • Able to work 3 rotating shifts, including night shifts, weekends and public holidays
  • Supporting Management of Front Desk Team
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Role Quick Info

Location Singapore, Singapore
Address 320 Orchard Road, 238865
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

12 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceShift WorkAdmin SupportCustomer RecoveryF&BFull-Time