Role details
Shangri-La Group · Shangri-La Singapore
Service Associate - Reservations Executive
Rooms & Guest Services Permanent Estimated $3,000 - $5,200 / month (title-based)
Role summary
At Shangri-La Singapore, this Service Associate - Reservations Executive role focuses on “master” the product in terms of rates, layout and physical attributes, breakdown / configuration,. The employer notes minimum O Levels with at least 2 year of relevant working experience and Strong customer service mindset with the ability to handle enquiries professionally and courteously.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- To “master” the product in terms of rates, layout and physical attributes, breakdown / configuration,
Requirements
- Minimum O Levels with at least 2 year of relevant working experience
- Strong customer service mindset with the ability to handle enquiries professionally and courteously.
- Good phone etiquette and confident in managing high call volumes and emails Proficent in MS Words, Excel and Power Point
Role Quick Info
Company Shangri-La Group
Brand Shangri-La Singapore
Category Rooms & Guest Services
Location Singapore
Work type Permanent
Pay Estimated $3,000 - $5,200 / month (title-based)
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.
Tags
12 labels HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipEntry LevelRequires ExperienceSalesF&BPermanentEvents