Role details

Shangri-La Group · Shangri-La Singapore

Service Associate - Reservations Executive

Rooms & Guest Services Permanent Estimated $3,000 - $5,200 / month (title-based)

Role summary

At Shangri-La Singapore, this Service Associate - Reservations Executive role focuses on “master” the product in terms of rates, layout and physical attributes, breakdown / configuration,. The employer notes minimum O Levels with at least 2 year of relevant working experience and Strong customer service mindset with the ability to handle enquiries professionally and courteously.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • To “master” the product in terms of rates, layout and physical attributes, breakdown / configuration,

Requirements

  • Minimum O Levels with at least 2 year of relevant working experience
  • Strong customer service mindset with the ability to handle enquiries professionally and courteously.
  • Good phone etiquette and confident in managing high call volumes and emails Proficent in MS Words, Excel and Power Point

Role Quick Info

Location Singapore
Work type Permanent
Pay Estimated $3,000 - $5,200 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

12 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipEntry LevelRequires ExperienceSalesF&BPermanentEvents