Role details

Shangri-La Group · Shangri-La Singapore

Assistant Manager, Shophouse

Operations Permanent Estimated $3,200 - $5,200 / month (title-based)

Role summary

At Shangri-La Singapore, this Assistant Manager, Shophouse role focuses on supporting the F&B Manager in overseeing daily Shophouse operations to ensure seamless service and high guest satisfaction. Requirements include degree in Hospitality Management, Food & Beverage, or a related field and At least 5 years of relevant Food & Beverage experience, with supervisory experience preferred.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Support the F&B Manager in overseeing daily Shophouse operations to ensure seamless service and high guest satisfaction
  • Maintain strong knowledge of food, beverage, menu offerings, and service standards, including seasonal changes
  • Ensure compliance with hygiene, food safety, SFSMS, and Fire & Life Safety standards at all times
  • Supervise frontline service during operating hours, ensuring consistent service quality and team alignment Build rapport with guests, actively gather feedback, and handle guest concerns professionally and promptly
  • Assist in planning and executing promotions, menu launches, and seasonal initiatives in collaboration with Culinary and F&B teams

Requirements

  • Degree in Hospitality Management, Food & Beverage, or a related field
  • At least 5 years of relevant Food & Beverage experience, with supervisory experience preferred
  • Strong service orientation with a passion for delivering memorable guest experiences
  • Good knowledge of food safety, hygiene, and operational standards

Role Quick Info

Category Operations
Location Singapore
Work type Permanent
Pay Estimated $3,200 - $5,200 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

16 labels
OperationsGuest-FacingBack Of HouseKitchenBarLeadershipEntry LevelAdmin SupportFood SafetyCustomer RecoveryHotelRoomsF&BGuest ExperiencePermanentEvents