Role details
Shangri-La Group · Shangri-La Singapore
Assistant Manager, Shophouse
Operations Permanent Estimated $3,200 - $5,200 / month (title-based)
Role summary
At Shangri-La Singapore, this Assistant Manager, Shophouse role focuses on supporting the F&B Manager in overseeing daily Shophouse operations to ensure seamless service and high guest satisfaction. Requirements include degree in Hospitality Management, Food & Beverage, or a related field and At least 5 years of relevant Food & Beverage experience, with supervisory experience preferred.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Support the F&B Manager in overseeing daily Shophouse operations to ensure seamless service and high guest satisfaction
- Maintain strong knowledge of food, beverage, menu offerings, and service standards, including seasonal changes
- Ensure compliance with hygiene, food safety, SFSMS, and Fire & Life Safety standards at all times
- Supervise frontline service during operating hours, ensuring consistent service quality and team alignment Build rapport with guests, actively gather feedback, and handle guest concerns professionally and promptly
- Assist in planning and executing promotions, menu launches, and seasonal initiatives in collaboration with Culinary and F&B teams
Requirements
- Degree in Hospitality Management, Food & Beverage, or a related field
- At least 5 years of relevant Food & Beverage experience, with supervisory experience preferred
- Strong service orientation with a passion for delivering memorable guest experiences
- Good knowledge of food safety, hygiene, and operational standards
Role Quick Info
Company Shangri-La Group
Brand Shangri-La Singapore
Category Operations
Location Singapore
Work type Permanent
Pay Estimated $3,200 - $5,200 / month (title-based)
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.
Tags
16 labels OperationsGuest-FacingBack Of HouseKitchenBarLeadershipEntry LevelAdmin SupportFood SafetyCustomer RecoveryHotelRoomsF&BGuest ExperiencePermanentEvents