Role details

Shangri-La Group · Shangri-La Rasa Sentosa, Singapore

Night Duty Manager

Rooms & Guest Services Permanent Estimated $4,500 - $8,000 / month (title-based)

Role summary

At Shangri-La Rasa Sentosa, Singapore, this Night Duty Manager role focuses on leading and coordinate nightly hotel operations to ensure smooth, efficient service delivery and guest satisfaction and monitoring guest arrivals, departures, and service quality during night shifts to drive continuous improvements in guest experience. The employer notes experience in managing emergency response and crisis management situations Educational background related to hotel management is preferred If you are the right person, what are you waiting for? Click the apply button now.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Lead and coordinate nightly hotel operations to ensure smooth, efficient service delivery and guest satisfaction
  • Monitor guest arrivals, departures, and service quality during night shifts to drive continuous improvements in guest experience
  • Experience using OPMS and related hotel front office systems to manage guest services and operations

Requirements

  • Experience in managing emergency response and crisis management situations Educational background related to hotel management is preferred If you are the right person, what are you waiting for? Click the apply button now!

Role Quick Info

Location Singapore
Work type Permanent
Pay Estimated $4,500 - $8,000 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

11 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceShift WorkF&BPermanentEvents