Role details

Mandai Wildlife Group · Rainforest Wild Asia

Guest Service Officer - Rainforest Wild Adventure East

Attractions & Tourism Part-time Estimated $2,200 - $3,800 / month (title-based)

Role summary

At Rainforest Wild Asia, this Guest Service Officer - Rainforest Wild Adventure East role focuses on ensuring smooth daily operations and deliver exceptional guest service through storytelling and creating moments of delight and performing accurate transactions at ticketing touchpoints in accordance with protocol. The employer notes excellent communications skills to engage diverse guest profiles Confident, energetic and outgoing personality Able to work on weekends and public holidays.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Ensure smooth daily operations and deliver exceptional guest service through storytelling and creating moments of delight.
  • Perform accurate transactions at ticketing touchpoints in accordance with protocol.
  • Operate Adventure facility including conducting daily safety checks and securing guests onto high-element rides.
  • Resolve feedback, issues and concerns raised by guests.
  • Motivate and guide part-time staff in delivering guest experiences.

Requirements

  • Excellent communications skills to engage diverse guest profiles Confident, energetic and outgoing personality Able to work on weekends and public holidays

Role Quick Info

Location Singapore
Work type Part-time
Pay Estimated $2,200 - $3,800 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

12 labels
AttractionsTourismGuest ExperienceGuest-FacingBack Of HouseFront OfficeLeadershipRequires ExperienceOutdoorCustomer RecoveryF&BPart-Time