Role details
Mandai Wildlife Group · Rainforest Wild Asia
Guest Service Officer - Rainforest Wild Adventure East
Attractions & Tourism Part-time Estimated $2,200 - $3,800 / month (title-based)
Role summary
At Rainforest Wild Asia, this Guest Service Officer - Rainforest Wild Adventure East role focuses on ensuring smooth daily operations and deliver exceptional guest service through storytelling and creating moments of delight and performing accurate transactions at ticketing touchpoints in accordance with protocol. The employer notes excellent communications skills to engage diverse guest profiles Confident, energetic and outgoing personality Able to work on weekends and public holidays.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Ensure smooth daily operations and deliver exceptional guest service through storytelling and creating moments of delight.
- Perform accurate transactions at ticketing touchpoints in accordance with protocol.
- Operate Adventure facility including conducting daily safety checks and securing guests onto high-element rides.
- Resolve feedback, issues and concerns raised by guests.
- Motivate and guide part-time staff in delivering guest experiences.
Requirements
- Excellent communications skills to engage diverse guest profiles Confident, energetic and outgoing personality Able to work on weekends and public holidays
Role Quick Info
Company Mandai Wildlife Group
Brand Rainforest Wild Asia
Category Attractions & Tourism
Location Singapore
Work type Part-time
Pay Estimated $2,200 - $3,800 / month (title-based)
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.
Tags
12 labels AttractionsTourismGuest ExperienceGuest-FacingBack Of HouseFront OfficeLeadershipRequires ExperienceOutdoorCustomer RecoveryF&BPart-Time