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Mandai Wildlife Group · Night Safari

Guest Service Officer, Park Operations

Attractions & Tourism Part-time Estimated $2,200 - $3,800 / month (title-based)
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Role summary

At Night Safari, this Guest Service Officer, Park Operations role focuses on ensuring day-to-day operations are carried out smoothly, including daily resource management, and maintain high level of guest service standards in accordance to protocol and identifying, propose and execute proposals on areas of improvement to create and enhance guest experience within the park.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Ensure day-to-day operations are carried out smoothly, including daily resource management, and maintain high level of guest service standards in accordance to protocol.
  • Identify, propose and execute proposals on areas of improvement to create and enhance guest experience within the park.
  • Resolve feedback, issues and concerns raised by guests.
  • Motivate and guide part-time staff in delivering guest experiences.
  • Assist to conduct training of part-time staff in consultation with section lead.

Role Quick Info

Brand Night Safari
Location Singapore
Address 80 Mandai Lake Road, 729826
Work type Part-time
Pay Estimated $2,200 - $3,800 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

13 labels
AttractionsTourismGuest ExperienceGuest-FacingBack Of HouseFront OfficeLeadershipRequires ExperienceShift WorkOutdoorCustomer RecoveryF&BPart-Time