Role details
Far East Hospitality · Oasia
Senior/ Night Duty Manager (Oasia Cluster)
Rooms & Guest Services Full-time likely Estimated $4,500 - $8,000 / month (role-title estimate)
Role summary
At Oasia, this Senior/ Night Duty Manager (Oasia Cluster) role focuses on directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments. Requirements include diploma in Hospitality, Tourism, or related field and at least 2–3 years of Front Office or supervisory experience in the hotel industry.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- This role is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments.
- The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.
- Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
- Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services.
- Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.
Requirements
- Diploma in Hospitality, Tourism, or related field.
- At least 2–3 years of Front Office or supervisory experience in the hotel industry.
- Proficient in Opera PMS or other hotel management systems.
- Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
- Strong leadership, communication, and problem-solving skills.
Role Quick Info
Company Far East Hospitality
Brand Oasia
Category Rooms & Guest Services
Location Singapore
Work type Full-time likely
Pay Estimated $4,500 - $8,000 / month (role-title estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
13 labels HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceShift WorkSalesCustomer RecoveryServiced ResidenceF&BFull-Time