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Marina Bay Sands · Marina Bay Sands

Spa Manager

Spa & Wellness Full-time Estimated $4,500 - $8,000 / month (title-based)
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Role summary

At Marina Bay Sands, this Spa Manager role is part of Spa & Wellness in Singapore. The employer notes manage the daily operation of the spa and wellness areas, ensuring service delivery is consistent, efficient, polished, and aligned with brand standards and Maintain a visible floor presence during peak periods, supporting the team, resolving operational issues, and safeguarding a smooth guest flow.

Summary based on employer-provided role details.

Role highlights

Requirements

  • Manage the daily operation of the spa and wellness areas, ensuring service delivery is consistent, efficient, polished, and aligned with brand standards.
  • Maintain a visible floor presence during peak periods, supporting the team, resolving operational issues, and safeguarding a smooth guest flow.
  • Oversee treatment room readiness, facility presentation, ambience, cleanliness, hygiene, and safety standards across front- and back-of-house areas.
  • Respond to guest feedback and service recovery matters promptly, escalating complex or sensitive issues to the Spa & Wellness Executive Director/ Director where required.
  • Monitor consultation standards, treatment delivery, post-treatment care, retail recommendations, and booking accuracy to strengthen the end-to-end guest journey.

Role Quick Info

Category Spa & Wellness
Location Marina Bay Sands, Singapore
Address 10 Bayfront Avenue, 018956
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

18 labels
SpaWellnessGuest-FacingService FloorLeadershipEntry LevelRequires ExperienceShift WorkAdmin SupportSalesFood SafetyCustomer RecoveryHotelIntegrated ResortF&BGuest ExperienceFull-TimeEvents