Guest Service Agent - Front Office

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Marina Bay Sands, this Guest Service Agent - Front Office role focuses on accomplish Day to Day Operations. Requirements include as long as they are safe, legal and economically sound and Participate Employee Engagement.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Accomplish Day to Day Operations
Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
Handle room registration of arriving guests in accordance to the Service Quality
Review standards to achieve optimal customer satisfaction.
Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.

Requirements

as long as they are safe, legal and economically sound
Participate Employee Engagement
Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
Self -Motivate for continuous learning and development
Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.