Guest Experience Learning Specialist

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Marina Bay Sands, this Guest Experience Learning Specialist role focuses on design and develop engaging training materials including workbooks, video scripts, e Learning modules, and facilitator guides. Requirements include preferred: Bachelor’s degree in Education, Communications, Hospitality, or a related field and at least 4-5 years of experience in instructional design, training development, or guest experience roles.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Design and develop engaging training materials including workbooks, video scripts, e Learning modules, and facilitator guides.
Ensure content is department-specific, relevant, and aligned with brand standards and guest experience goals.
Collaboration and Customization
Partner with the training team and department leaders to tailor learning materials to operational needs.
Format and enhance Power Point presentations and other visual aids for classroom and digital delivery.

Requirements

Preferred: Bachelor’s degree in Education, Communications, Hospitality, or a related field.
Minimum 4-5 years of experience in instructional design, training development, or guest experience roles.
Proficiency in e Learning authoring tools (e.g., Articulate, Adobe Captivate) and Microsoft Office Suite.
Strong writing and editing skills with attention to detail.
Experience in hospitality or gaming environments is a plus.

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.