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IHG Hotels & Resorts · IHG

Guest Services Agent

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-title estimate)
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Role summary

At IHG, this Guest Services Agent role focuses on assisting the guest Services Leader (GSL) in the hotel's revenue growth by leveraging on the company's systems, procedures and business processes.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • To assist the guest Services Leader (GSL) in the hotel's revenue growth by leveraging on the company's systems, procedures and business processes.
  • Handling guest check out and billing in an efficient, friendly and hassle free manner.
  • Promote the Holiday Inn Express ‘one team approach’ and reliable service through daily communication and coordination with all team members.
  • Participate in programs that drive improvements in team member engagement and are aligned with the ‘Holiday Inn
  • Stay Real Be You’ brand service behaviors.

Role Quick Info

Brand IHG
Location Singapore
Work type Full-time
Pay Estimated $2,200 - $3,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeBarRequires ExperienceAdmin SupportFood SafetyF&BFull-Time