Reservation Supervisor

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At Hilton, this Reservation Supervisor role focuses on assisting in managing room inventory and availability, group blocks and rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage. Requirements include proven experience in reservations, revenue, or hotel operations, ideally in a leadership capacity.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Support daily reservations operations: Assist in managing room inventory and availability, group blocks and rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage
Coordinate group reservations: Process rooming lists, billing requirements, and special requests, and facilitate communication of relevant information between meeting planners, housing bureaus, and internal departments
Assist with revenue optimization: Monitor reservations activity and support rate and occupancy strategies to maximize revenue
Provide reservations support: Handle reservation requests and provide service to team members and customers as needed
Support department operations: Assist with departmental projects, prepare reports, and provide administrative support to reservations leadership

Requirements

Proven experience in reservations, revenue, or hotel operations, ideally in a leadership capacity.
Strong administrative, organizational, and time management skills.
Excellent communication and presentation skills, both written and verbal.
High attention to detail with the ability to manage multiple priorities.
Proficiency in hotel systems (OnQ PM, R&I, Delphi, IDeaS GRO v3) and Microsoft Office.

Role Quick Info

Company Hilton

Brand Hilton

Category Rooms & Guest Services

Location Singapore

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.