Assistant Guest Services Manager

Rooms & Guest Services Full-time likely Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Fairmont Singapore, this Assistant Guest Services Manager role focuses on summary of Responsibilities. Requirements include at least 2 years experience in supervisory position in the service industry and Knowledge of Opera Cloud system and other related sub-systems interfaced to the PABX and/or the hotel’s computer system.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
Ensure strategic manpower deployment to support daily operations, peak periods, and high-profile events while maintaining productivity and service excellence.
Oversee and coordinate group arrivals, departures, and guest movements, ensuring smooth driveway operations and traffic flow during peak periods and hotel events.
Collaborate closely with Convention Services and Event Organizers to ensure accurate handling of group luggage, deliveries, and flawless coordination.

Requirements

Minimum 2 years experience in supervisory position in the service industry
Knowledge of Opera Cloud system and other related sub-systems interfaced to the PABX and/or the hotel’s computer system
Knowledge of operations of Bell, Concierge & Valet operations English with knowledge of second language preferred Teritary education in any discipline and hotel related experience
Knowledge of processes and procedures of delivery systems.

Role Quick Info

Company Accor

Brand Fairmont Singapore

Category Rooms & Guest Services

Location Singapore

Work type Full-time likely

Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.