Role details

The Ascott Limited · Ascott

Officer, Guest Service

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Ascott, this Officer, Guest Service role focuses on assisting residents with check-in and check-out procedures. Requirements include 1-2 years of relevant work experience preferably in the hospitality industry and diploma in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Assist residents with check-in and check-out procedures
  • Ensure all residents are attended to at the Front Desk
  • Issue apartment access key cards
  • Attend to and anticipate all residents' queries and needs
  • Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements

Requirements

  • 1-2 years of relevant work experience preferably in the hospitality industry
  • Diploma in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply
  • Passion in learning a variety of tasks, including handling paperwork
  • Willingness to perform shifts

Role Quick Info

Brand Ascott
Location Singapore, Central Singapore
Work type Full-time
Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

8 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeCustomer RecoveryServiced ResidenceFull-Time