Role details

The Ascott Limited · Ascott

Executive, Guest Service

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Ascott, this Executive, Guest Service role focuses on you will assist the Manager or Assistant Manager, guest Service in overseeing the daily guest service operations in our Serviced Residence. Requirements include at least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role and diploma, ITE or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • You will assist the Manager or Assistant Manager, guest Service in overseeing the daily guest service operations in our Serviced Residence.
  • You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home.
  • You will report directly to the Manager or Assistant Manager, guest Service.
  • Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
  • Promote teamwork and quality service within the team and coordination with the other departments

Requirements

  • At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role
  • Diploma, ITE or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
  • Passion for coaching and guiding
  • Passion in learning a variety of tasks, including handling paperwork and managing a team
  • Willingness to perform shifts

Role Quick Info

Brand Ascott
Location Singapore, North Singapore
Work type Full-time
Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

10 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipEntry LevelCustomer RecoveryServiced ResidenceFull-Time