Guest Experience Expert/Supervisor

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At The Luxury Collection, this Guest Experience Expert/Supervisor role focuses on processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Requirements include a high school diploma or GED equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Coordinate with Housekeeping to track room status and guest concerns.
Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Perform other reasonable job duties as requested by Supervisors.
Verify/adjust billing for guests.

Requirements

High school diploma or GED equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Role Quick Info

Company Marriott International

Brand The Luxury Collection

Category Rooms & Guest Services

Location Singapore, Singapore

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.